Contact Us
Get in touch with us if you have any questions or comments
In addition to making bookings on airnorth.com.au, bookings can be made through our Reservations team.
Bookings:
1800 627 474
For Qantas code share passengers, please contact Qantas on 13 13 13.
Weekdays
Saturday
Sunday and Public Holidays
7:00am to 7:00pm*
8:00am to 4:30pm
CLOSED
*Australian Central Standard Time
4 Lancaster Road
MARRARA
PO Box 39548
WINNELLIE NT 0821 Telephone: +61 8 8920 4000 Facsimile: +61 8 8920 4095
We love feedback; the good, bad and neutral. It helps us understand how we are performing and where we need to improve and what’s important to you.
You can share your feedback with us via email, mail, online or messenger.
Email: customerservice@airnorth.com.au
Online Form: online feedback form
Please note that our Customer Service Team are available to respond Monday to Friday between 08:00am to 5:00pm Australian Central Standard Time.
For information on what to do if your baggage has been delayed, damaged or lost when flying with us please read more about our baggage policies here.
Please note that our Customer Service Team are available to respond Monday to Friday between 08:00am to 5:00pm Australian Central Standard Time.
For employment enquiries, please contact us at: humanresources@airnorth.com.au
For all media and sponsorship enquiries, please contact us at: marketing@airnorth.com.au
Please note this inbox is only managed on business days between 8:00am – 5:00pm. We will always work to respond to your feedback as soon as possible.
All refund requests to contact Airnorth Reservations on FreeCall (within Australia) 1800 627 474.
Share your adventures with us by hashtagging #AirnorthAU and tagging us on Facebook @AirnorthAU and Instagram #airnorthau.