Flying with animals

Service Dogs

Service dogs trained to assist customers with vision, hearing or mobility impairments are permitted to travel on Airnorth flights provided the dog is:

• Registered as a service animal with a relevant association;
• Restrained close to the passenger while on board the aircraft; and
• Placed on an absorbent mat while on board the aircraft. A suitable mat can be supplied by Airnorth provided four days’ notice is given prior to departure.

For further information and bookings please call Airnorth Reservations.

For more information on how we can assist with services, visit the Special and Medical needs page.

Travelling with Pets

PET TRAVEL WITH QANTAS FREIGHT

Your pet is an important part of the family and we want them to enjoy their journey with us just as much as you do.

Airnorth works closely with Qantas Freight to help your pet travel with you or unaccompanied on Airnorth flights. If you are intending for your pet to travel on the same flight as you, we recommend that you book your pets flight prior to making your booking as we have only a limited number of pet transport containers available.

Qantas Freight also has a range of services for unaccompanied pet and animal travel. For more information please contact Qantas Freight.

For passengers travelling to Groote Eylandt, please contact the Anindilyakwa Land Council as some animals are not permitted on the island due to strict biosecurity regulations.

CHECK IN FOR PETS To ensure that you and your pet have a stress-free journey, we recommend that your pet is checked-in at Qantas Freight at least 90 minutes prior to the flights departure time